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Support
Telephone System Menu Options
Telephone System Menu Options
Listed below are the telephone menu options you hear when you dial a Technical Assistance Center (TAC) phone number. You can use Quick Call to bypass these menu options.
Asia Pacific TAC
- 1 Systems and Data Loading
- 2 Geophysical OpenWorks
- 3 Geological OpenWorks
- 4 Magic Earth GeoProbe
- 5 Drilling and Well Services
- 6 GeoGraphix
- 7 Production and Economics
- 8 ProMAX
- 9 Desktop VIP
- 0 All Other Products and Dispatch
Latin America TAC
- 1 Systems and Data Loading
- 2 Drilling and Well Services
- 3 Production and Economics
- 4 GeoGraphix
- 5 Geophysical OpenWorks
- 6 Geological OpenWorks
- 7 ProMAX
- 8 GeoProbe
- 9 DTVIP
- 0 All Other Products and Dispatch
North American TAC
Europe, Africa, Middle East TAC
0 Dispatch
6 License Generation
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| 1 Windows | 2 Linux and UNIX |
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1 GeoGraphix
- 1 GESXplorer
- 2 GES97
- 3 SeisVision or SeisXchange
- 4 PRIZM
- 5 Systems & Installation
- 6 LogM or STRUCT
- 7 LeaseMap
- 8 WellXchange
- 9 smartSection
- 0 Dispatch
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1 OpenWorks Products
- 1 SeisWorks
- 2 OpenWorks
- 3 Z-MAP Plus
- 4 StratWorks
- 5 Systems
- 6 SynTool
- 9 Other
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- 2 Drilling
- 1 DIMS
- 2 OpenWells
- 3 COMPASS
- 4 WellCat
- 5 WELLPLAN
- 6 StressCheck
- 7 OpenWire
- 8 EDM
- 9 Profile
- 0 Dispatch
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- 3 Economics
- 1 ARIES
- 2 TOW/cs
- 3 DSS
- 4 Teras Evaluation
- 0 All other Products and Dispatch
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- 4 DecisionSpace
- 1 PowerModel
- 2 3D Viewer
- 3 Infrastructure
- 4 PowerGrid
- 5 DMS
- 0 All other Products and Dispatch
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- 4 DecisionSpace
- 1 PowerModel
- 2 3D Viewer
- 3 Infrastructure
- 4 PowerGrid
- 5 DMS
- 0 All other Products and Dispatch
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| 5 DTVIP | 5 TeamWorkspace |
| 6 DTVIP | 6 DTVIP |
| 7 PetroBank Operations | 7 PetroBank Operations |
| 9 Other | 9 Other |
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